Shipping and Delivery Policy
Shipping and Delivery Policy
At Trendish, we are committed to delivering your orders quickly and safely, ensuring a smooth and transparent shopping experience from the moment you place your order until it reaches you. Please read the following terms carefully to ensure a seamless delivery experience without delays.
1. Shipping Information Accuracy
- Please make sure to enter your address and mobile number accurately when completing your order to avoid delays or additional fees.
- Shipping details cannot be modified once the shipping label is created, unless allowed by the courier company.
- International phone numbers are not accepted for orders within Saudi Arabia — a valid Saudi mobile number capable of receiving calls and WhatsApp messages is required.
2. Shipping and Delivery Time
- Riyadh: 1–5 business days
- Other cities within Saudi Arabia: 3–7 business days
- International shipping: 7–14 business days
- All delivery times are estimated and may be affected by official holidays or unforeseen logistical circumstances.
- If delivery fails due to incorrect shipping information or lack of response from the customer, the customer will bear any additional reshipping fees.
- The store is not responsible for customs fees or delays caused by customs procedures for international orders.
3. Tracking and Communication
- You can track your shipment directly through the courier company using the tracking number provided once your order is prepared.
- For any delays or inquiries, you can contact Trendish Customer Service through the official communication channels listed on the website.
4. General Shipping Terms
- Shipping is handled only through approved and trusted courier companies to ensure service quality and product safety.
- Shipping fees are final once the order is confirmed and do not include any extra charges that may later be imposed by the courier company.
- Trendish reserves the right to update or modify this shipping and delivery policy at any time based on operational needs or courier requirements.